SAE Institute values the importance of the student voice and student feedback within the programme of study and always seeks to respond to student feedback in a positive and timely fashion.

The National Student Survey

The National Student Survey (NSS) is an annual survey distributed to final-year undergraduates across the UK to capture their feedback on their experience studying for their degree.

When does the survey open?

The National Student Survey opens on 28 January.

Your feedback - whether it is positive or negative - will ensure that SAE can continue to improve the student experience.

It doesn’t take long to complete, and your answers are completely anonymous.

All degree students that are currently in their second year are eligible to complete the survey and will be entered into a random prize draw to win an Amazon Alexa pod.

How do I complete the survey?

You can complete via the link sent to your email or by visiting

If you have any difficulties completing the survey, please speak to your Student Experience Officer(s).  

You said, we did

We really do listen to your feedback: since the last survey, SAE has implemented timetabled assignment surgeries so you get feedback on your draft assignments and new assessment criteria videos.

We are always looking to improve the student experience at SAE, and you can see just some of the ways we’ve gone about doing that at each of our campuses in the 'You Said, We Did' section below.

Who runs the NSS?

The survey is run by Ipsos MORI, an independent research agency, on behalf of all Higher Education funding bodies.

Their results are made available in August 2019 and can help prospective students choose the right institution for them.

You Said, We Did 2017-18

At SAE, we are constantly striving to improve in order to provide the best possible student experience. That is why we care about our students' views and truly listen to their feedback. Below are the various comments from our students from all four campuses, and the actions we've taken in response.

If you do not feel that your feedback has been properly addressed, please contact the National Student Experience Manager via email at





Student Experience Officers

At each of our campuses, we have Student Experience Officers on hand to help you out if you have any questions, worries, or would simply like to have a chat.


Eddie Nwolie
Lead Student Experience Officer


Philip Olayinka
Financial Student Experience Officer


Matthew Kibble
Academic Student Experience Officer


Ania Kapinska
Financial Student Experience Officer


Kelsey Dee-Floyd
Financial Student Experience Officer


Jo Brzezicki
Academic Student Experience Officer


Dr Jon Jang
Academic Student Experience Officer

Lead Student Representatives

At each of our campuses, we have a Lead Student Representative.


Sarah Carruthers
Glasgow Lead Student Representative

Email Sarah


Michael Leslie
Glasgow Lead Student Representative

Email Michael


James McDougall
Liverpool Lead Student Representative

Email James


Sam Gosiewski
Oxford Lead Student Representative

Email Sam

Student Voice at SAE Institute

Students can communicate their feedback about their study at SAE Institute through various channels:

  • By completing the induction feedback survey within the first month of study;
  • By completing the student feedback survey for each trimester of study;
  • Through monthly Student Representative meetings;
  • Via their elected Student Representative who attends Campus Board of Studies in week 7 of each trimester of study.

Student Representatives

SAE Institute operates a Student Representative system intended to promote communication between the student body and the Institute. The Student Representative group is made up of a team of students that normally consists of one elected Student Representative per cohort (class/intake) for each programme. It provides a forum for constructive debate and is intended to gauge student suggestions, with the aim of implementing effective measures to optimise the learning experience for current and future generations of students.

Board of Studies

Elected Student Representatives from each programme cohort attend their Campus Board of Studies during each trimester of study.

The purpose of the Board of Studies is to provide an effective forum for discussion between students and staff involved in all aspects relating to the academic experience of students in campus programmes with a more formal procedure than is normally the case with the fortnightly student representative meetings.

The membership includes:

  • Student Representatives for each programme
  • Academic Coordinator (Chair)
  • Dean UK
  • Student Experience Manager
  • Campus Manager
  • Academic staff aligned to the delivery of the programme or modules
  • Support services staff

The minutes of Board of Studies are included with the Annual Monitoring Reports that are submitted to Middlesex University for consideration.

Student Ambassadors

SAE Institute UK campuses offer Student Ambassador opportunities to students. Student Ambassadors have the opportunity to work with SAE staff at recruitment and industry engagement events.


SAE Institute provides multiple opportunities for students to participate in events on and off campus with industry, other organisations, students and staff from other organisations including SAE Alumni events. As part of induction we run a "Freshers’ Fair", on each campus with stalls from SAE Institute’s student support, careers and local organisations. We also support students in setting up clubs and societies.

Student Discounts

SAE Store

SAE Institute has developed close contacts in the industry over the years, with partner companies offering substantial discounts to students and alumni to help build their professional brand. Manufacturers of software and hardware products, trying to appeal directly to young professionals of all departments, jump at this opportunity and offer discounts of up to 50%. SAE Store offers are reserved for students and alumni of SAE Institute.

Link to SAE Store

Each campus also has negotiated discounts with local shops and restaurants. Please contact your local Campus Manager for a list of discounts. All you need is your SAE Institute student ID card.

Student engagement is proactively encouraged for the enhancement of learning and teaching and all other aspects of the student experience at SAE Institute.