SAE Institute values the importance of the student voice and student feedback within the programme of study and always seeks to respond to student feedback in a positive and timely fashion.
SAE celebrates fantastic NSS 2020 Results
The results for the National Student Survey (NSS 2020) were released in June. SAE is pleased to announce that we have seen a huge increase in our student satisfaction rate, up from 73.49% in 2019 to 81.31% in 2020.
We performed really well in areas such as Learning Opportunities (87.54%), Teaching on my Course (87.15%), Academic Support (85.36%) and Student Voice (82.55%). Significant improvements were made from 2019 in Organisation and Management (showing a 9.11% increase) and Student Voice (an 8.63% increase).
The NSS, which is an independent student survey carried out by the Office for Students on behalf of the UK higher education funding and regulatory bodies, is used by universities and colleges as well as student unions to drive improvements across multiple areas of students’ academic experience. It is also used by prospective students to help inform their decision making about which university to choose and what to study.
Adam Lowe, Student Experience Manager, said: “It’s fantastic to see the hard work from all of the staff and students pay off. We are delighted with our results and thank each student for taking part and providing us with valuable, constructive feedback on their student experience, which we’ll use to improve our courses going forward. Despite our great results, we still want to do better and will continually strive to offer the very best experience possible. As ever, the Student Experience Team is here to support SAE students. If you have any concerns or feedback about your experience, please reach out at any time.”
Voting and the electoral register
Please think about registering to vote during your time at SAE. If you're British, or a Commonwealth or Republic of Ireland citizen you are entitled to register to vote in all elections in Britain. Citizens of European Union states are entitled to register to vote in local and European elections.
You need to be on the electoral register to vote in elections and referendums. To find out more click the link below.
Register to Vote
You Said, We Did 2019-20
At SAE, we are constantly striving to improve in order to provide the best possible student experience. That is why we care about our students' views and truly listen to their feedback. Below are the various comments from our students from all four campuses, and the actions we've taken in response.
If you do not feel that your feedback has been properly addressed, please contact the National Student Experience Manager via email at email@example.com
Student Experience Officers
At each of our campuses, we have Student Experience Officers on hand to help you out if you have any questions, worries, or would simply like to have a chat.
Lead Student Experience Officer
Financial Student Experience Officer
Academic Student Experience Officer
Learning Support Student Experience Officer
Lead Student Representatives
At each of our campuses, we have a Lead Student Representative.
Glasgow Lead Student Representative
London Lead Student Representative
Liverpool Lead Student Representative
Oxford Lead Student Representative
Get Industry Support From SAE AlumniMentoring
Student Voice at SAE Institute
Students can communicate their feedback about their study at SAE Institute through various channels:
- By completing the induction feedback survey within the first month of study;
- By completing the student feedback survey for each trimester of study;
- Through monthly Student Representative meetings;
- Via their elected Student Representative who attends Campus Board of Studies in week 7 of each trimester of study.
SAE Institute operates a Student Representative system intended to promote communication between the student body and the Institute. The Student Representative group is made up of a team of students that normally consists of one elected Student Representative per cohort (class/intake) for each programme. It provides a forum for constructive debate and is intended to gauge student suggestions, with the aim of implementing effective measures to optimise the learning experience for current and future generations of students.
Board of Studies
Elected Student Representatives from each programme cohort attend their Campus Board of Studies during each trimester of study.
The purpose of the Board of Studies is to provide an effective forum for discussion between students and staff involved in all aspects relating to the academic experience of students in campus programmes with a more formal procedure than is normally the case with the fortnightly student representative meetings.
The membership includes:
- Student Representatives for each programme
- Academic Coordinator (Chair)
- Dean UK
- Student Experience Manager
- Campus Manager
- Academic staff aligned to the delivery of the programme or modules
- Support services staff
The minutes of Board of Studies are included with the Annual Monitoring Reports that are submitted to Middlesex University for consideration.
SAE Institute UK campuses offer Student Ambassador opportunities to students. Student Ambassadors have the opportunity to work with SAE staff at recruitment and industry engagement events.
SAE Institute provides multiple opportunities for students to participate in events on and off campus with industry, other organisations, students and staff from other organisations including SAE Alumni events. As part of induction we run a "Freshers’ Fair", on each campus with stalls from SAE Institute’s student support, careers and local organisations. We also support students in setting up clubs and societies.
SAE Institute has developed close contacts in the industry over the years, with partner companies offering substantial discounts to students and alumni to help build their professional brand. Manufacturers of software and hardware products, trying to appeal directly to young professionals of all departments, jump at this opportunity and offer discounts of up to 50%. SAE Store offers are reserved for students and alumni of SAE Institute.
Link to SAE Store
Each campus also has negotiated discounts with local shops and restaurants. Please contact your local Campus Manager for a list of discounts. All you need is your SAE Institute student ID card.
Student engagement is proactively encouraged for the enhancement of learning and teaching and all other aspects of the student experience at SAE Institute.