Student Voice

SAE Institute values the importance of the student voice and student feedback within the programme of study and always seeks to respond to student feedback in a positive and timely fashion.

The National Student Survey 2018

The National Student Survey (NSS) is an annual survey distributed to final-year undergraduates across the UK to capture their feedback on their experience studying for their degree.

Congratulations to SAE London 2nd year Audio Production student Billy Stewart who was selected at random as the winner of the iPad for taking part in the NSS survey this year. Billy commented:

'It was important to take part to review the student satisfaction but also it is important for SAE’s development to ask students what can be improved. I did not know about the prize so I was really surprised seeing that I am a winner'.










You Said, We Did 2017-18

At SAE, we are constantly striving to improve in order to provide the best possible student experience. That is why we care about our students' views and truly listen to their feedback. Below are the various comments from our students from all four campuses, and the actions we've taken in response.

If you do not feel that your feedback has been properly addressed, please contact the National Student Experience Manager via email at


You Said We Did
We would like to see more specialist lecturers in Business Law and Finance We recruited additional guest lecturers who will lecture on these topics.  Also, the module leader has enhanced their knowledge on these areas.
Some computers in the communal area are missing software or software is out of date

We are happy to say that Campus Support Technicians have updated relevant software on all machines, and will be conducting monthly checks on all computers.

Air conditioning in Neve Studio not working A new unit was installed in July 2017.
We would like Ableton to be available in the Neve Studio We are pleased to say that this software has been installed and is available on the Studio computer.
We would like a quiet study space on campus to work on projects Following the recent campus development, the library space is now housed in a new, larger room, which will be available as a general and quiet study space.



You Said We Did
The projector in Classroom A needs an upgrade We have ordered a brand new HD 4K HDR projector, enhancing movie-watching and lectures.
We would like to see more female visiting speakers on the film course We have booked more female speakers and have arranged campus events in 2018 about diversity in the creative industries. One such speaker is Simone Roche from Northern Power Women - further details are to be confirmed shortly.
More PCs on the Animation course We are happy to announce that an additional four PCs have been purchased.



You Said We Did
The Bankstock studio opening hours at the weekend are too short Bankstock opening hours will be extended on Saturdays to 22:00, as of week 7.
We don’t have enough time to prepare for the Signal Flow exams The deadline has been extended to 26 January 2018.  For those who didn’t pass the exam last time, we will offer a retake with no penalty or cap.
There aren’t enough post-production classes on the film course More classes have been added to end of 17T3 (04/12/2017) and beginning of 18T1 (25/01/2018 & 02/02/2018), and we are pleased to confirm that a new post-production lecturer has been recruited.
We would like more communication and feedback channels on a regular basis with senior staff to share our views We will now hold weekly Audio class rep meetings with senior staff. A new rep will be elected on the first day of class in 18T1.
Greenscreen room is dirty, and needs to be spruced up Greenscreen has been cleared and thoroughly deep-cleaned.  A new coat of paint has been added and lighting re-calibrated.
The edit suite needs to have more workstations The edit suite has been upgraded to allow for more workstations.



You Said We Did
We would like more Cinematography tutors Cinematography guest lecturers have been organised and will deliver workshops and masterclasses in 18T1.
We would like more Animation tutors We have recruited an additional Animation lecturer to teach in 18T1 and T2.
We need more chairs and tables in the Game Art room Extra chairs and tables have been installed in the Game Art room.
Healthy Food Choices Spoken with Toni to promote a Healthy Option of the day which will be Vegetable Dal/Jacket Potato and Filling option.
Live Music sessions disturb Film Classes Review timetabling for T2 to avoid clashes of key modules that are likely to create the problem.
Pool Table Re-covered in time for 18T1.


Student Experience Officers

At each of our campuses, we have Student Experience Officers on hand to help you out if you have any questions, worries, or would simply like to have a chat.


Ania Kapinska

Student Experience Officer



Adam Lowe

Student Experience Manager UK



Tijan Sallah

Lead Student Experience Officer 

Philip Olayinka

Finance Student Experience Officer
Alexander Esan

Student Experience Officer



Dr Jon Jang

Student Experience Officer



Student Voice at SAE Institute

Students can communicate their feedback about their study at SAE Institute through various channels:

  •  by completing the induction feedback survey within the first month of study;
  •  by completing the student feedback survey for each trimester of study;
  •  through fortnightly Student Representative meetings;
  •  via their elected Student Representative who attends Campus Board of Studies in week 7 of each trimester of study.

Student Representatives

SAE Institute operates a Student Representative system intended to promote communication between the student body and the Institute. The Student Representative group is made up of a team of students that normally consists of one elected Student Representative per cohort (class/intake) for each programme. It provides a forum for constructive debate and is intended to gauge student suggestions, with the aim of implementing effective measures to optimise the learning experience for current and future generations of students.

Board of Studies

Elected Student Representatives from each programme cohort attend their Campus Board of Studies during each trimester of study.

The purpose of the Board of Studies is to provide an effective forum for discussion between students and staff involved in all aspects relating to the academic experience of students in campus programmes with a more formal procedure than is normally the case with the fortnightly student representative meetings.

The membership includes:

● Student Representatives for each programme

● Academic Coordinator (Chair)

● Dean UK

● Head of Quality and Student Experience

● Campus Manager

● Academic staff aligned to the delivery of the programme or modules

● Support services staff

The minutes of Board of Studies are included with the Annual Monitoring Reports that are submitted to Middlesex University for consideration.

Student Ambassadors

SAE Institute UK campuses offer Student Ambassador opportunities to students. Student Ambassadors have the opportunity to work with SAE staff at recruitment and industry engagement events.


SAE Institute provides multiple opportunities for students to participate in events on and off campus with industry, other organisations, students and staff from other organisations including SAE Alumni events. As part of induction we run a "Freshers’ Fair", on each campus with stalls from SAE Institute’s student support, careers and local organisations. We also support students in setting up clubs and societies.

Student Discounts

SAE Store

SAE Institute has developed close contacts in the industry over the years, with partner companies offering substantial discounts to students and alumni to help build their professional brand. Manufacturers of software and hardware products, trying to appeal directly to young professionals of all departments, jump at this opportunity and offer discounts of up to 50%. SAE Store offers are reserved for students and alumni of SAE Institute.

Link to SAE Store:

Each campus also has negotiated discounts with local shops and restaurants. Please contact your local Campus Manager for a list of discounts. All you need is your SAE Institute student ID card.

Student engagement is proactively encouraged for the enhancement of learning and teaching and all other aspects of the student experience at SAE Institute.